I didn't get an order confirmation – what should I do?

The order confirmation is always sent to your email automatically when your order has been registered in our system.

If you can't find it:

  1. Check the junk or spam folder of your email.
  2. Check that you used the right email address when you placed the order.
  3. Send a message to info@banaanieyewear.fi – we'll check your order and confirm the order number.

Your order has almost certainly been registered successfully, even if you didn't get the confirmation. If needed, we'll send you a new confirmation.

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